PROPZII PG
PG & Hostel Management Mobile Application
1. Overview & Introduction
Welcome to PROPZII PG ("we", "our", "us"). We provide a dedicated PG (Paying Guest) and Hostel Management mobile application designed to help property owners, hostel administrators, and property managers streamline room allocation, tenant management, rent collection, and expense tracking.
We highly value your trust and are strictly committed to safeguarding your personal information. This Privacy Policy details how we collect, use, store, and protect your information when you use our mobile application PROPZII PG.
🔒 Our Privacy Guarantee: We do not sell, rent, or trade your personal data or your tenants' information to any third-party advertisers or marketing companies.
2. Information We Collect
To provide reliable and secure management services, the application collects only necessary information provided by you or generated during app usage:
A. Property Owner & Account Information
- Profile Details: Full name, mobile number, and email address provided during registration.
- Property Details: PG/Hostel name, property address, room count, bed numbers, and amenities.
- Security Credentials: Encrypted authentication tokens for secure login.
B. Tenant & Resident Records (Entered by Property Managers)
- Basic Information: Tenant's name, phone number, email, and emergency contact details.
- Stay Details: Allotted room and bed numbers, check-in date, rent amount, and security deposit.
- KYC Verification Documents: Tenant profile photographs and Government ID proof images (such as Aadhaar Card, Driving License, or Voter ID) captured via camera or selected from the device by the property owner strictly for tenant verification and security record-keeping.
C. Financial & Billing Data
- Rent Collection Records: Payment status, paid amounts, payment dates, and payment modes (Cash, UPI, Bank Transfer).
- Expense Records: Property maintenance costs and utility bills (Electricity, Water, Wi-Fi, Food).
- Invoices & Agreements: Generated PDF rent receipts and rental agreement documents.
D. Technical & Diagnostic Information
- Device Data: Device model, Android OS version, and network connection status.
- Crash Analytics: Crash logs and stability metrics collected automatically via Firebase Crashlytics to identify and fix technical issues.
3. Device Permissions & Why We Need Them
PROPZII PG requests only standard device permissions required for core app functions:
| Permission | Why It Is Needed |
|---|---|
| Camera | Allows property managers to click tenant profile photos and capture KYC ID proofs directly inside the app during onboarding. |
| Internet & Network State | Allows the app to securely communicate with our cloud servers to sync property data, manage tenants, and process logins. |
| SMS Verification (SMS Retriever) | Uses Google Play Services to automatically receive one-time password (OTP) codes during login without reading your personal SMS inbox. |
| File Storage / Document Sharing | Enables the creation, saving, and downloading of rent receipt PDFs and tenancy agreements on your device. |
4. How We Use Your Information
The collected information is used solely for the following legitimate purposes:
- To enable PG and hostel management, room and bed allocations, and tenant records.
- To generate and issue rent payment receipts, financial summaries, and rental agreements.
- To authenticate user identity and prevent unauthorized access.
- To monitor app performance, debug technical errors, and improve app stability.
- To provide prompt customer support and resolve user queries.
5. Third-Party Services
We work only with reputable third-party service providers to ensure reliable app operation:
- Google Play Services: Core system APIs, including secure SMS Retriever OTP authentication (Google Privacy Policy).
- Firebase Crashlytics (Google LLC): Real-time crash diagnostics and performance monitoring to keep the app bug-free.
6. Data Security & Protection
We implement industry-standard administrative, technical, and physical security measures:
- All data transferred between the mobile app and our servers is secured using HTTPS with SSL/TLS encryption.
- Sensitive documents and records are stored in secure cloud environments with strict role-based access control.
7. User Data Retention & Account Deletion Policy
In full compliance with Google Play Developer Policies, users have complete authority over their personal and property data:
🗑️ How to Request Account or Data Deletion:
You have the right to request the permanent deletion of your account and all associated tenant records at any time. Simply send an email from your registered email address to propziiservice@gmail.com or call us at +91 7574017771 with your deletion request.
Upon verification, your account, personal data, property listings, and tenant documents will be permanently erased from our active databases within 30 days.
You have the right to request the permanent deletion of your account and all associated tenant records at any time. Simply send an email from your registered email address to propziiservice@gmail.com or call us at +91 7574017771 with your deletion request.
Upon verification, your account, personal data, property listings, and tenant documents will be permanently erased from our active databases within 30 days.
8. Children's Privacy
PROPZII PG is designed for property owners, hostel administrators, and adult business users. We do not knowingly collect or solicit personal data from children under the age of 13.
9. Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our app features or regulatory requirements. Any updates will be published on this page with a revised "Effective Date".
10. Contact Us & Grievance Support
If you have any questions, feedback, or concerns regarding this Privacy Policy or your data privacy, please contact our support team:
Developer / Team
BHARAT SEVARA
Application
PROPZII PG
Email Address
Phone / WhatsApp Support
Office Location
Vadodara, Gujarat, India